The right mattress firmness depends on your sleeping position and body weight. Back sleepers usually prefer medium to firm; side sleepers often need a softer mattress and stomach sleepers generally require firmer support. Testing different firmness levels and considering any specific health needs will help you find the best fit.

Not at all! Our memory foam mattresses are designed to keep you cool and comfortable throughout the night. Our innovative memory foam technology allows optimal airflow, preventing heat buildup and promoting a cool sleeping environment.

A firm mattress may help with aches and pains by providing better support and keeping your spine aligned. However, the right firmness level depends on your specific needs and sleeping position. It’s best to try different options to find what works best for you.

To maximise the longevity of your mattress, we recommend following the care instructions found on the mattress label and warranty card. By adhering to these guidelines, you can ensure that your mattress remains in excellent condition for years.

We aim to deliver your order within 5-10 working days, excluding bank holidays. Once you place your order, we will send you a confirmation of your delivery date.

About 2-3 days prior to your scheduled delivery date, we will send you a tracking link containing the specific date and time slot for your delivery.

We apologise for any inconvenience; at the moment, we are unable to provide the option to choose a specific delivery date or time for our products. Factors like logistics, routing, and availability influence the scheduling of our deliveries. 

Our goal is to ensure prompt and efficient delivery to all our customers, and our team will make every effort to coordinate a suitable delivery timeframe for you.

Currently, we do not accept orders over the phone. To make a purchase, proceed online through our secure checkout page.

Take your time to experience the comfort and quality of our products in your home. If, within 60 nights of delivery, our product doesn't meet your expectations or suit your needs, simply inform us. We are here to assist you in exploring alternative options or arranging a return. 

All Sonno products come with a comprehensive 5-year warranty. This warranty is our commitment to the quality and craftsmanship of our products. 

Contact our dedicated customer support team if you experience problems or concerns with your purchase within the warranty period. We will promptly assist you by arranging repairs, replacements, or finding a suitable resolution.

You can easily purchase our products using popular platforms such as DivideBuy, Klarna, PayPal, and Clearpay. 

With DivideBuy, you can spread the cost of your purchase into manageable monthly instalments, making it easier on your budget. 

Klarna allows you to buy now and pay later, allowing you to enjoy your new products before making a payment.

PayPal offers a secure and seamless checkout process, allowing you to use your PayPal balance or link it to your credit/debit card for a hassle-free transaction. 

Clearpay lets you split your payment into interest-free instalments, helping you control your finances.

All our products are carefully crafted in West Yorkshire, a town with a rich heritage in high-quality furniture manufacturing. By producing them locally, we ensure attention to detail and strict quality control. This commitment allows us to maintain the highest standards of excellence and deliver products built to last. We are proud to support our local community and contribute to the proud legacy of British craftsmanship.

Of course. We take your safety seriously, and all our products comply with UK fire and safety regulations.